Retail Associate | Fast-Paced, Fan-Obsessed, Flexible

Fanatics; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Job summary

Fanatics Commerce, a global leader in licensed sports merchandise, seeks a Retail Associate to deliver top‑tier fan experiences and drive sales on game days and events. You will greet fans, tailor recommendations, and process transactions with the Fanatics POS system while upholding brand standards.

The role requires 18+ years old with flexible availability, strong communication, and the ability to stand and lift up to 25 pounds. Join a fast-paced, customer-focused team.

Qualifications

• Must be at least 18 years old.
• Experience in retail, customer service or hospitality preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, home games and events.
• Reliable attendance and punctuality.
• Strong communication and teamwork skills.
• Ability to stand, walk, bend and lift up to 25 pounds.

Responsibilities

• Greet fans and help make their shopping experience enjoyable.
• Make recommendations based on conversations with fans.
• Process sales transactions via the Fanatics POS system.
• Maintain merchandise and stockroom standards.
• Represent the Fanatics brand professionally.
• Collaborate cross-functionally to drive goals.

Skills

Customer service

Communication

Teamwork

Flexibility

Attendance

Physical stamina

Retail experience

Education

High school diploma or equivalent

Tools

POS System

Job description

Fanatics Commerce, a global leader in licensed sports merchandise, seeks a Retail Associate to deliver top‑tier fan experiences and drive sales on game days and events. You will greet fans, tailor recommendations, and process transactions with the Fanatics POS system while upholding brand standards.

The role requires 18+ years old with flexible availability, strong communication, and the ability to stand and lift up to 25 pounds. Join a fast-paced, customer-focused team.