Fanatics Retail Associate: Fast-Paced, Fan-Centric

Fanatics; New York (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Fanatics is a global leader in licensed sports merchandise and operates a hands-on retail platform. The Retail Associate role delivers fan-focused service on game days and in store, using data to enhance the shopping experience and support in-venue operations.

You will greet fans, make recommendations, process transactions at the POS, and maintain brand standards with a collaborative, fast-paced team. This position requires flexibility, reliable attendance, and the ability to stand and lift up

Qualifications

• Must be at least 18 years of age.
• Retail, customer service or hospitality experience preferred.
• Flexible schedule including evenings, weekends, holidays, and events.
• Reliable attendance and punctuality.
• Ability to stand and move merchandise up to 25 pounds.

Responsibilities

• Greet fans and assist with a positive shopping experience.
• Make recommendations based on observations and conversations.
• Process sales transactions using the Fanatics POS.
• Maintain brand standards and professional customer service.
• Support teams and participate in in-venue operations as needed.

Skills

Customer service

Communication

Teamwork

Attendance & punctuality

Physical stamina

Education

High school diploma or equivalent

Tools

POS System

Job description

Fanatics is a global leader in licensed sports merchandise and operates a hands-on retail platform. The Retail Associate role delivers fan-focused service on game days and in store, using data to enhance the shopping experience and support in-venue operations.

You will greet fans, make recommendations, process transactions at the POS, and maintain brand standards with a collaborative, fast-paced team. This position requires flexibility, reliable attendance, and the ability to stand and lift up