Retail Associate: Fast-Paced Donations & Customer Care

Goodwill of Central and Coastal Virginia in; Bon Air (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate for our Midlothian Crossing location. The role focuses on processing donations, maintaining a clean, organized store, and delivering friendly service to customers and team members.

You will participate in sorting and preparing items for the floor, adhere to safety and dress code standards, and learn multiple production and customer service tasks in a supportive, community-focused environment.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Inspects donations and raw material for quality to determine marketability.
• Sorts raw material - categorize for store use, salvage, trash.
• Tags donated items according to Goodwill's rotation system.
• Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards.
• Produces appropriate number of items each day according to Goodwill's minimum standards.
• Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
• Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
• Able to be cross trained in multiple production and customer service positions.
• Adheres to Assets Protection control and compliance procedures.
• Able to communicate effectively with customers, peers and management.
• Adheres to work schedule.
• Able to handle the physical requirements to accomplish daily responsibilities.

Skills

Customer service

Teamwork

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate for our Midlothian Crossing location. The role focuses on processing donations, maintaining a clean, organized store, and delivering friendly service to customers and team members.

You will participate in sorting and preparing items for the floor, adhere to safety and dress code standards, and learn multiple production and customer service tasks in a supportive, community-focused environment.