Retail Associate — Elevate Customer Experience & Store Ops

The TJX Companies, Inc.; Largo (FL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/medical benefits

Job summary

Marshalls in Largo, FL, a part of The TJX Companies, is seeking team-minded individuals to deliver a high-quality customer experience while maintaining a clean, organized store. You may be cross-trained to support store needs across departments and to uphold loss prevention and merchandising standards.

You will engage customers, promote rewards programs, and contribute to a positive store culture. Ideal candidates bring excellent customer service, strong communication, and the ability to

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

Marshalls in Largo, FL, a part of The TJX Companies, is seeking team-minded individuals to deliver a high-quality customer experience while maintaining a clean, organized store. You may be cross-trained to support store needs across departments and to uphold loss prevention and merchandising standards.

You will engage customers, promote rewards programs, and contribute to a positive store culture. Ideal candidates bring excellent customer service, strong communication, and the ability to