Retail Associate, Dolphin Mall

Miami HEAT; Miami (FL); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Competitive Pay Rates

Overtime Pay on Holidays

Paid Training

Free Parking

Discounted Employee Meals

30% discount at Miami HEAT Retail Store

Monthly MVP Recognition Program

End of Season Performance Bonus Program

Job summary

Miami HEAT in Miami, Florida is looking for enthusiastic staff to join their team. The role involves greeting customers, answering questions, operating cash registers, and achieving sales goals while providing exceptional customer service.

Candidates should have a high school diploma or GED, be organized, detail-oriented, and able to function in a fast-paced environment. The position offers competitive pay rates, overtime on holidays, and various employee discounts including meals and merchandise.

Qualifications

• Strong customer service skills preferred, with 6 months to 1 year of cashier/retail experience.
• Very organized and detail-oriented; able to adapt to a fast-paced environment.
• Must be able to lift merchandise, merchandising equipment, and boxes up to 50 pounds.

Responsibilities

• Greeting customers and providing outstanding customer service.
• Operating cash registers and achieving individual sales goals.
• Maintaining an orderly appearance throughout the sales floor.

Skills

Customer service skills

Cashier/retail experience

Organizational skills

Ability to lift up to 50 pounds

Education

High school diploma or GED

Job description

Preferred Responsibilities

Effectively use product knowledge to sell all merchandise and adhere to the customer service program. Six months to one year of cashier/retail experience and strong customer service skills are preferred.

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
• Operating cash registers.
• Achieving individual sales goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Adhere to all policies and security procedures.

Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); Very organized and detail-oriented. Able to adapt to a fast-paced, fluid environment while balancing multiple tasks at once. Must be able to lift merchandise, merchandising equipment, and boxes up to 50 pounds.

Event Staff Benefits

• Competitive Pay Rates
• Overtime Pay (1.5 times regular rate) on Company Observed Holidays
• Paid Training
• Free Parking
• Discounted Employee Meals
• 30% discount at Miami HEAT Retail Store
• Eligible for monthly MVP Recognition Program
• Eligible for monthly Elevate All-Star Recognition Program
• Arena Talent Experience & Department Incentives.
• End of Season Performance Bonus Program*
• Must meet required criteria

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.