Retail Associate — Customer Service + Employee Discount

Michaels; Melbourne (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Partner discount programs

401(k) with employer match

Descripción de la vacante

Michaels is hiring at our Indian Harbour Beach, FL store for a customer-focused team member. You will help customers locate products, provide fast checkout, and engage shoppers with rewards programs while maintaining a well-stocked, clean store environment.

The role involves assisting with truck unloading, stocking, planograms, and store recovery, with cross-training in Custom Framing. Some evenings and weekends may be required as part of a dynamic retail team.

Formación

• Retail or customer service experience preferred.

Responsabilidades

• Assist customers in locating products and offering solutions.
• Provide a fast, friendly checkout with accurate cash handling.
• Explain rewards program and private label credit card enrollments.
• Assist with omnichannel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Support truck unload, stocking, and planogram (POGs) duties.
• Maintain store recovery and in-stock merchandising, including returns and go-backs.
• Support shrink and safety programs and follow SOPs.

Conocimientos

Customer service

Cash handling

Retail

Teamwork

Descripción del empleo

Michaels is hiring at our Indian Harbour Beach, FL store for a customer-focused team member. You will help customers locate products, provide fast checkout, and engage shoppers with rewards programs while maintaining a well-stocked, clean store environment.

The role involves assisting with truck unloading, stocking, planograms, and store recovery, with cross-training in Custom Framing. Some evenings and weekends may be required as part of a dynamic retail team.