Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Southington (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid holidays

Job summary

TJ Maxx in Southington, CT is hiring a customer-focused associate to deliver an outstanding shopping experience. You will engage customers, help maintain a clean and organized store, and support various store areas as needed.

The role includes promoting credit and loyalty programs and upholding safety and loss-prevention standards. The position requires strong communication, adaptability, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Supports and adheres to operational, merchandise, and loss prevention standards.
• May be cross-trained to assist in multiple store areas to support business needs.
• Promotes store programs and maintains merchandising and recovery standards.
• Ensures accurate processing of purchases and returns and maintains safety and housekeeping.

Skills

Customer Service

Flexible Schedule

Communication

Detail Oriented

Multi-tasking

Adaptability

Job description

TJ Maxx in Southington, CT is hiring a customer-focused associate to deliver an outstanding shopping experience. You will engage customers, help maintain a clean and organized store, and support various store areas as needed.

The role includes promoting credit and loyalty programs and upholding safety and loss-prevention standards. The position requires strong communication, adaptability, and the ability to multitask in a fast-paced retail environment.