Seasonal Holiday Retail Associate – Customer Experience

The TJX Companies, Inc.

Norwalk (CT)

On-site

USD 23,000 - 24,000

Full time

4 days ago

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Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Health insurance

Paid holidays

Job summary

TJ Maxx in Norwalk, CT, is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with guests, maintain a clean, organized store, and support operations across departments to meet business needs.

The role emphasizes strong communication, teamwork, and adherence to labor laws, safety, and loss prevention standards. Previous retail experience is a plus, with opportunities for development within a Fortune 100 company.

Qualifications

Possesses excellent customer service skills.
Able to work a flexible schedule to support business needs.
Possesses strong communication and organizational skills with attention to detail.
Capable of multi-tasking.
Able to respond appropriately to changes in direction or unexpected situations.
Capable of lifting heavy objects with or without reasonable accommodation.
Works effectively with peers and supervisors.
Retail customer experience preferred.

Responsibilities

Role models established customer experience practices with internal and external customers.
Supports and embodies a positive store culture through honesty, integrity, and respect.
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
Promotes credit and loyalty programs.
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
Accurately processes and prepares merchandise for the sales floor following company procedures and standards.