Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Sand City (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health, dental, vision

Job summary

The Marshalls store in Sand City, CA, part of The TJX Companies, Inc., seeks teammates who deliver excellent customer service and maintain a clean, organized store environment. You may be cross-trained across areas to support business needs and uphold loss-prevention standards.

Candidates should be eager to promote credit and loyalty programs, work with a positive culture, and collaborate with peers and supervisors to serve customers. A competitive salary and comprehensive benefits are provided.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Strong communication

Multitasking

Flexible schedule

Attention to detail

Job description

The Marshalls store in Sand City, CA, part of The TJX Companies, Inc., seeks teammates who deliver excellent customer service and maintain a clean, organized store environment. You may be cross-trained across areas to support business needs and uphold loss-prevention standards.

Candidates should be eager to promote credit and loyalty programs, work with a positive culture, and collaborate with peers and supervisors to serve customers. A competitive salary and comprehensive benefits are provided.