Retail Associate — Customer Experience & Flexible Hours

The TJX Companies, Inc.; Pasadena (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Health care benefits

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver exceptional customer service in a fast-paced store environment in Pasadena, CA. You will help ensure a clean, organized sales floor while adhering to operational standards and loss prevention guidelines.

The role involves assisting customers, processing purchases, promoting programs, and supporting merchandising and store recovery efforts. A competitive pay range with comprehensive benefits is offered.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

excellent customer service

flexible schedule

communication

organization

multi-tasking

adaptability

team collaboration

retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver exceptional customer service in a fast-paced store environment in Pasadena, CA. You will help ensure a clean, organized sales floor while adhering to operational standards and loss prevention guidelines.

The role involves assisting customers, processing purchases, promoting programs, and supporting merchandising and store recovery efforts. A competitive pay range with comprehensive benefits is offered.