Retail Merchandise Associate: Customer Experience

The TJX Companies, Inc.; Maryland; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) match

Job summary

Marshalls, part of The TJX Companies, offers a dynamic environment where associates grow through diverse experiences across our stores and home offices. This role focuses on delivering a highly satisfied customer experience, maintaining a clean and organized store, and supporting operations, merchandising, and loss prevention standards.

The successful candidate will demonstrate excellent customer service, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills.
• Ability to multi-task in a fast-paced environment.
• Attention to detail and reliability.
• Flexibility to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience and engage with all customers.
• Maintain a clean and organized store and adhere to operating procedures.
• Ring purchases/returns and count change back to customers.
• Promote credit and loyalty programs and follow merchandising standards.
• Support loss prevention, safety, and store-wide procedures.

Skills

Excellent customer service

Strong communication

Organizational skills

Detail oriented

Flexible schedule

Job description

Marshalls, part of The TJX Companies, offers a dynamic environment where associates grow through diverse experiences across our stores and home offices. This role focuses on delivering a highly satisfied customer experience, maintaining a clean and organized store, and supporting operations, merchandising, and loss prevention standards.

The successful candidate will demonstrate excellent customer service, strong communication, and the ability to multitask in a fast-paced setting.