Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Buffalo Grove (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., located in Buffalo Grove, IL, is seeking a store associate to deliver a high-quality customer experience in a fast-paced environment.

You will greet customers, process purchases, promote loyalty programs, and maintain the sales floor while supporting merchandising initiatives. The position offers a starting pay range of $15.00 to $15.50 per hour with a flexible schedule and benefits. TJX emphasizes teamwork and development opportunities.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor according to procedures.
• Maintains cleanliness and organization of the sales floor and store.
• Participates in store safety and loss prevention initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., located in Buffalo Grove, IL, is seeking a store associate to deliver a high-quality customer experience in a fast-paced environment.

You will greet customers, process purchases, promote loyalty programs, and maintain the sales floor while supporting merchandising initiatives. The position offers a starting pay range of $15.00 to $15.50 per hour with a flexible schedule and benefits. TJX emphasizes teamwork and development opportunities.