Retail Experience Associate - Customer Focus & Merchandising

The TJX Companies, Inc.; Hagerstown (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision coverage

Life insurance

Paid holidays/vacation/sick

Job summary

Marshalls at TJX Companies, Inc. is seeking staff to deliver a superior customer experience in a fast-paced retail setting. You will engage with shoppers, assist with purchases and returns, and help promote loyalty and credit programs.

The role emphasizes accuracy in cash handling, merchandising, and maintaining a clean, organized store environment. Ideal candidates will have strong communication skills, attention to detail, and the ability to multi-task in a team-oriented atmosphere.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Retail experience preferred.
• Capable of lifting heavy objects

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Accurately ring purchases/returns and handle cash procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Maintain store cleanliness and participate in store recovery.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Teamwork

Flexibility

Job description

Marshalls at TJX Companies, Inc. is seeking staff to deliver a superior customer experience in a fast-paced retail setting. You will engage with shoppers, assist with purchases and returns, and help promote loyalty and credit programs.

The role emphasizes accuracy in cash handling, merchandising, and maintaining a clean, organized store environment. Ideal candidates will have strong communication skills, attention to detail, and the ability to multi-task in a team-oriented atmosphere.