Retail Associate — Customer Experience Champion

The TJX Companies, Inc.; Mount Vernon (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health/dental/vision coverage

Job summary

Marshalls in Mount Vernon, IL is seeking a team member to deliver outstanding customer service and help maintain a clean, organized store environment. You will engage with customers, process purchases and returns, and promote credit and loyalty programs while supporting store standards and loss-prevention initiatives.

Ideal candidates possess strong communication, organization, and multi-tasking abilities and are willing to work a flexible schedule to meet business needs.

Qualifications

• Prior retail customer service experience is preferred.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced store environment.

Responsibilities

• Provide a highly satisfied customer experience through engagement and service.
• Ring customer purchases and returns accurately and counts change.
• Promote credit and loyalty programs to customers.
• Maintain store merchandising and cleanliness according to procedures.
• Assist in store recovery and safety practices throughout the day.
• Support labor standards and loss prevention initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Job description

Marshalls in Mount Vernon, IL is seeking a team member to deliver outstanding customer service and help maintain a clean, organized store environment. You will engage with customers, process purchases and returns, and promote credit and loyalty programs while supporting store standards and loss-prevention initiatives.

Ideal candidates possess strong communication, organization, and multi-tasking abilities and are willing to work a flexible schedule to meet business needs.