Customer-Obsessed Retail Associate | Merchandising & Service

The TJX Companies, Inc.; Braintree (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Life insurance

Paid holidays

Employee assistance program

Job summary

Marshalls in the United States is seeking a team member to deliver an exceptional customer experience while maintaining a clean and organized store environment. This role may be cross-trained to support multiple areas and uphold operational standards.

You will promote loyalty programs, assist with merchandise preparation, and participate in safety and loss prevention efforts. A collaborative, respectful attitude is essential in this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers.
• Models and promotes a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and handles cash accurately per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares items for the sales floor.
• Participates in store recovery and maintains cleanliness.
• Supports store safety and loss prevention goals.
• Adheres to labor laws, policies, and procedures.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Lifting heavy objects

Retail experience

Job description

Marshalls in the United States is seeking a team member to deliver an exceptional customer experience while maintaining a clean and organized store environment. This role may be cross-trained to support multiple areas and uphold operational standards.

You will promote loyalty programs, assist with merchandise preparation, and participate in safety and loss prevention efforts. A collaborative, respectful attitude is essential in this role.