Retail Associate, Cleveland History Center

Western Reserve Historical Society (WRHS); Kentucky; On-site; USD 13,638 - 19,424; Part time

Job summary

A local historical society is seeking a part-time Retail Associate for their museum store, responsible for various sales and customer service tasks. The ideal candidate has a minimum of one year in retail, strong interpersonal skills, and the ability to work on their feet. Compensation is set at $12.00 per hour, and interested candidates should apply via email.

Qualifications

• Minimum one year of previous retail experience working with the public.
• Ability to walk/stand for long periods of time.
• Essential personality traits include enthusiasm, dependability, flexibility, and integrity.

Responsibilities

• Greet every guest as they enter the store.
• Accurately record all transactions on the point-of-sale system.
• Assist customers with merchandise selections and information on exhibits.

Skills

Interpersonal skills

Customer service skills

Ability to communicate clearly

Sales interest

Job description

Retail Associate, Cleveland History Center Museum Store

Overview

RESPONSIBILITY

RESPONSIBILITY: Responsible to the Sales Manager for the operations of the retail store including front line sales and customer service, membership and admission, merchandise presentation, and profitability.

CLASSIFICATION

CLASSIFICATION: Part-time; non-exempt from overtime compensation

SUPERVISION

SUPERVISION: N/A

COORDINATION

COORDINATION: Coordinates with the Sales Manager to carry out daily store and admissions operations.

DUTIES

• Greet every guest as they enter the store
• Open and close store/admissions as trained
• Accurately record all transactions on the point-of-sale system
• Keep Sales Manager apprised of merchandise stock levels through spot inventory checks
• Assist customers with merchandise selections and/or information on exhibits and events
• Promote and sell memberships
• Fill mail, web, and phone orders
• Keep store area clean and stocked
• Assist with physical inventory
• Maintain Core Performance Standards:
  • Commit to a regular schedule
  • Follow dress code and other codes of conduct as explained in the WRHS employee handbook
• Effectively communicate and assist, as needed, with special events
• Stay alert at all times to prevent damage and theft
• Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
• Other duties as assigned

QUALIFICATIONS

• 1. Previous retail experience working with the public – minimum one year.
• 2. Job-related skills include, but are not limited to, interpersonal and customer service skills, interest in sales work, ability to communicate clearly and effectively
• 3. Ability to walk/stand for long periods of time
• 4. Essential personality traits include enthusiasm, dependability, flexibility, and integrity.
• 5. Candidate will embody WRHS core values – integrity, stewardship, connectivity, and innovation.

COMPENSATION

COMPENSATION: $12.00/hour

Interested candidates should email their cover letter and resume to Jennifer Dukes, HR Manager, at [e-mail]