Museum Store Retail Associate: Member Sales & Service

Cleveland History Center; Cleveland (OH); On-site; USD 14,000 - 19,000; Part time

Job summary

The Cleveland History Center Museum Store is seeking a part-time Retail Associate to join the sales team. You will handle front-line sales, assist visitors, manage memberships and admissions, and ensure merchandise is well presented and profitable.

You will work with the Sales Manager, open and close the store, process transactions, help guests with exhibits, and participate in special events while upholding core values of integrity and service.

Qualifications

• Minimum one year of retail experience serving the public.
• Strong interpersonal and customer service skills with clear communication.
• Ability to walk/stand for long periods and embody core values (integrity, stewardship, connectivity, innovation).

Responsibilities

• Greet every guest as they enter the store and provide friendly assistance.
• Open and close store/admissions as trained and record transactions on the POS system.
• Maintain merchandise presentation and stock levels through spot inventory checks.
• Assist customers with merchandise selections and information on exhibits and events.
• Promote and sell memberships; fill mail, web, and phone orders.
• Keep store area clean and stocked; support inventory processes.
• Coordinate with Sales Manager on daily store and admissions operations.
• Participate in special events and contribute to revenue-generating initiatives.

Skills

Customer service

Interpersonal skills

Communication

Flexibility

Integrity

Job description

The Cleveland History Center Museum Store is seeking a part-time Retail Associate to join the sales team. You will handle front-line sales, assist visitors, manage memberships and admissions, and ensure merchandise is well presented and profitable.

You will work with the Sales Manager, open and close the store, process transactions, help guests with exhibits, and participate in special events while upholding core values of integrity and service.