Retail Assistant Store Manager - Lead Sales & CX

Janie and Jack LLC; Thompsonville (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Competitive PTO

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program

Job summary

Janie and Jack in Chestnut Hill, MA is seeking an Assistant Store Manager to lead daily operations, coach staff, and drive KPI targets. You will partner with the General Manager to develop action plans, maintain customer focus, and ensure a engaging shopping experience.

You’ll bring 2-4 years retail sales with management experience, proficiency in merchandising, and a strong commitment to training and authentic leadership.

Qualifications

• 2-4 years retail sales experience with management experience (preferred).
• Experienced leadership with demonstrated experience in meeting/exceeding sales and profits.
• Training skills to elevate the team’s product knowledge and selling skills.
• Experience implementing merchandising strategies and changing visual sets.
• Acts with authenticity, sincerity, and transparency.

Responsibilities

• Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s.
• Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan.
• Leads the team in sales generation and builds genuine customer relationships.
• Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout.
• Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling.

Skills

Retail leadership

Sales leadership

Merchandising

Staff training

Customer focus

Job description

Janie and Jack in Chestnut Hill, MA is seeking an Assistant Store Manager to lead daily operations, coach staff, and drive KPI targets. You will partner with the General Manager to develop action plans, maintain customer focus, and ensure a engaging shopping experience.

You’ll bring 2-4 years retail sales with management experience, proficiency in merchandising, and a strong commitment to training and authentic leadership.