Luxury Retail Sales Lead & Team Coach

Janie and Jack; Wrentham (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k match

Wellness services

Flexible schedule

Employee discount 40% off merchandise

Fun environment

Job summary

Janie and Jack in Massachusetts is seeking a Sales Lead to drive sales and deliver exceptional customer experiences through authentic connections. You will train and motivate the team, maintain an inviting store presentation, and contribute to merchandising, pricing, and brand standards.

The role requires 1–3 years of retail sales experience with supervisory duties, strong communication, and a collaborative mindset to achieve store goals while upholding our luxury children's brand values.

Qualifications

• 1–3 years retail sales experience with supervisory experience (preferred).
• Ability to work in a fast-paced environment.
• Great communication and optimistic problem-solver.
• Flexibility to support non-selling activities to meet business needs.
• Availability to work nights, weekends, and holidays.
• Passionate about leading teams to success.
• Acts with authenticity, sincerity, and transparency.

Responsibilities

• Drive sales and exceptional customer focus through building genuine relationships.
• Maintain a beautifully presented store through stocking, remerchandising, and price markdowns.
• Motivate and inspire the team to meet/exceed hourly, daily, weekly goals with strong business acumen.
• Generate ideas to evolve and grow the business.
• Celebrate team progress and encourage others to exceed.
• Accountable for self and holds others accountable.
• Create and maintain a positive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.

Skills

Sales leadership

Customer focus

Relationship building

Team motivation

Business acumen

Diversity awareness

Job description

Janie and Jack in Massachusetts is seeking a Sales Lead to drive sales and deliver exceptional customer experiences through authentic connections. You will train and motivate the team, maintain an inviting store presentation, and contribute to merchandising, pricing, and brand standards.

The role requires 1–3 years of retail sales experience with supervisory duties, strong communication, and a collaborative mindset to achieve store goals while upholding our luxury children's brand values.