Retail Assistant Store Manager — Lead Experience & Growth

Crocs; Byron Township (MI); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k program with company match

Paid time off

Life and AD&D coverage

Disability coverage

Job summary

Crocs in Byron Center, MI is seeking a motivated Retail Team Member to deliver outstanding customer experiences and keep store operations running smoothly. You will assist with customer service, operate the POS, manage stock, and support with pricing, markdowns, and inventory control while upholding Crocs’ brand standards.

Join a fast-paced, team‑oriented environment where flexibility, reliability, and a customer-first mindset help drive sales and store success.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams while driving performance and achieving results.
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture through ideas and feedback while upholding Crocs values.
• Assist with daily retail operations, including consumer service, POS management, stock room, pricing, loyalty promotion and store cleanliness.
• Oversee store-wide operations with Store Manager to ensure timely completion of daily tasks.
• Serve as a brand ambassador by staying informed about product launches and Crocs initiatives.

Skills

Retail experience

Store leadership

Customer service

POS proficiency

Inventory control

Tools

POS system

Job description

Crocs in Byron Center, MI is seeking a motivated Retail Team Member to deliver outstanding customer experiences and keep store operations running smoothly. You will assist with customer service, operate the POS, manage stock, and support with pricing, markdowns, and inventory control while upholding Crocs’ brand standards.

Join a fast-paced, team‑oriented environment where flexibility, reliability, and a customer-first mindset help drive sales and store success.