Retail Assistant Store Manager - Growth & Commission

firstcash-holdings-inc; San Antonio (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Commission

Performance bonus

Flexible hours

Earned wage access

Employee discounts

Paid time off

401(k) enrollment

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to support daily operations, coach staff, and drive store performance.

You will develop team members, ensure excellent customer service, and help maximize profitability across jewelry, electronics, tools, and more. You’ll work alongside the Store Manager, handling cash procedures, inventory, and merchandising while growing your leadership skills in a retail environment.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team‑oriented mindset.
• Basic math and computer skills; experience using retail checkout systems is a plus.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns; coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership experience

Customer service

Team development

Coaching

Retail operations

Education

High School Diploma

Tools

Retail POS systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to support daily operations, coach staff, and drive store performance.

You will develop team members, ensure excellent customer service, and help maximize profitability across jewelry, electronics, tools, and more. You’ll work alongside the Store Manager, handling cash procedures, inventory, and merchandising while growing your leadership skills in a retail environment.