Retail Assistant Store Manager — Commission & Bonus

Jobvite, Inc.; Calumet Park (IL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Vacation & Sick/Personal time

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to help lead our team and drive store performance. You will coach employees, deliver exceptional customer service, and develop leadership skills while working with a diverse product mix including jewelry, electronics, tools, and more.

You will partner with the Store Manager to oversee daily operations, merchandise presentation, and profitability, while supporting recruiting and talent development in a fast-paced retail environment.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Basic math and computer skills; experience using retail checkout systems is a plus.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Communication

Education

High school diploma or GED

Tools

Retail POS systems

Inventory management

Cash handling procedures

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to help lead our team and drive store performance. You will coach employees, deliver exceptional customer service, and develop leadership skills while working with a diverse product mix including jewelry, electronics, tools, and more.

You will partner with the Store Manager to oversee daily operations, merchandise presentation, and profitability, while supporting recruiting and talent development in a fast-paced retail environment.