Retail Assistant Store Manager - 2395

A9.com, Inc.; Carpentersville (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision plans

Earned Wage Access from day two

Tuition reimbursement up to $2,000 per year

Unlimited commission structure

Employee discounts

Job summary

A9.com, Inc. in Carpentersville, Illinois, is looking for an Assistant Store Manager. This role involves managing daily store operations, fostering a customer-centric environment, and leading staff. Ideal candidates will have a high school diploma and at least six months of management experience. The position offers a competitive hourly wage with the possibility of additional earnings through commissions.

Employees enjoy several benefits, including flexible work hours, health coverage, and paid vacation. Applicants must be capable of lifting up to 50 pounds and should possess strong supervisory skills. This is an excellent opportunity to develop within a dynamic retail environment.

Qualifications

• Experience supervising others is required.
• Must be able to lift or carry up to 50 pounds.
• Flexible schedule including weekends and holidays is needed.

Responsibilities

• Engage customers in a friendly manner and address issues promptly.
• Train staff to maintain FirstCash standards.
• Monitor financial statements to drive profitability.

Skills

Customer engagement

Staff training and supervision

Analytical skills

Cash handling

Ability to work with firearms

Education

High School Diploma, GED or equivalent

Tools

Point-of-Sale (POS) systems

Job description

Retail Assistant Store Manager

$17.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Retail associates can earn up to 8% on transactions, which could average an additional $1.87 per hour on top of your hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available from the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of full‑time service; an additional week after one year; two weeks after each subsequent anniversary; 120 hours after five years.
• Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter up to five years; 24 hours after five years.
• Employee discounts available from the first day of active employment.
• Tuition reimbursement up to $2,000 per year for qualifying full‑time employees.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the FirstCash 401k program after six months of employment.
• Participation in the FirstCash Pet Insurance program.

Position Summary

We are seeking an Assistant Store Manager with a minimum of six months of management or comparable experience. Assistant Store Managers are responsible for day‑to‑day store operations, fostering a positive environment, partnering with the Store Manager to lead and develop staff, recruiting and retaining talent, maximizing financial goals, and managing customer relations. This position sets the tone for a customer‑centric environment and supports strategic management of financial statements, asset protection, and new customer acquisition.

Responsibilities

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of staff to meet FirstCash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, presentation, systems, and reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Must be able to lift or carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Should be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours are not guaranteed.
• Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Applicants receive more details about the plan during the interview process.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.