Retail Assistant Manager — Vision Care Lead (Flexible Schedule)

EssilorLuxottica; Olde West Chester (OH); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Résumé du poste

EssilorLuxottica’s LensCrafters store is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the marketplace. You will drive key performance metrics and deliver exceptional customer care in a fast-paced optical retail environment.

You will collaborate with the Store Manager to develop the team, execute business plans, and ensure compliance with policies while maintaining a welcoming, high-service store experience for patients and customers.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsabilités

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Connaissances

Retail management

Customer service

Communication skills

English proficiency

Problem solving

Basic math

Formation

College degree or equivalent

High School diploma or equivalent

Description du poste

EssilorLuxottica’s LensCrafters store is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the marketplace. You will drive key performance metrics and deliver exceptional customer care in a fast-paced optical retail environment.

You will collaborate with the Store Manager to develop the team, execute business plans, and ensure compliance with policies while maintaining a welcoming, high-service store experience for patients and customers.