Retail Assistant Manager: Ops & Team Development

Family Dollar; Kankakee (IL); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager in Illinois to support store operations, drive customer service, and develop team members. You will assist with daily activities, merchandise handling, and safety compliance, while maintaining a clean and welcoming store environment.

The role emphasizes leadership, operations support, and hands-on training of Store Associates to deliver a positive shopping experience for customers and ensure adherence to company policies.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Communication

Interpersonal skills

Written communication

Customer service

Team player

Problem solving

Decision making

Organizational skills

Education

High school diploma

Job description

Family Dollar is seeking an Assistant Store Manager in Illinois to support store operations, drive customer service, and develop team members. You will assist with daily activities, merchandise handling, and safety compliance, while maintaining a clean and welcoming store environment.

The role emphasizes leadership, operations support, and hands-on training of Store Associates to deliver a positive shopping experience for customers and ensure adherence to company policies.