Retail Assistant Manager: Operations & Customer Experience

dollartree; Ellerbe (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Ellerbe, NC is seeking an Assistant Store Manager to help run store operations, customer service, and team development. You will assist with daily functions, support opening and closing procedures, and supervise store associates to meet company standards.

The role emphasizes strong communication, teamwork, and a positive store environment, with responsibilities including merchandising, loss prevention, payroll tasks, and ensuring safety policies are followed.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Maintain promotional storefront fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits.
• Keep store areas well-stocked and organized according to standards.
• Protect and secure all company assets, including store cash.
• Ensure safety policies and supervise, train, and develop store associates.
• Maintain a clean, safe, and presentable store environment.

Skills

Customer service

Communication

Teamwork

Organizational skills

Problem solving

Written skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Family Dollar in Ellerbe, NC is seeking an Assistant Store Manager to help run store operations, customer service, and team development. You will assist with daily functions, support opening and closing procedures, and supervise store associates to meet company standards.

The role emphasizes strong communication, teamwork, and a positive store environment, with responsibilities including merchandising, loss prevention, payroll tasks, and ensuring safety policies are followed.