Retail Assistant Manager: Lead Service & Team Growth

Madewell; Oklahoma City (OK); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

Discounts on events, travel, fitness,

401(k) plan with company matching

Medical, dental, vision, life

Paid holidays PTO

Job summary

Madewell is seeking an Assistant Manager to join its leadership team in a dynamic retail environment. You will drive profitability through genuine customer connections and strong community engagement, providing coaching to the sales team and collaborating with leadership to optimize store performance.

You will oversee divisions like Visual Merchandising, Operations, HR, and Service & Selling, ensuring accountability and a best-in-class customer experience. Scheduling flexibility is required.

Qualifications

• 1-2 years retail management experience.
• Passion for brand, customers and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courteous task execution.
• Innovate and champion new ideas while navigating uncertainty.

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability and brand connection.
• Own your division: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems, and technology with accountability.
• Assist recruiting, training and development efforts as needed.
• Partner to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead product knowledge sessions to boost authentic customer connections.
• Develop innovative ways to engage the community and loyalty through events.
• Step into multiple sales floor roles as needed.

Skills

Retail leadership

Brand passion

Fashion trend awareness

Teamwork & flexibility

Problem solving

Scheduling flexibility

Physical stamina

Job description

Madewell is seeking an Assistant Manager to join its leadership team in a dynamic retail environment. You will drive profitability through genuine customer connections and strong community engagement, providing coaching to the sales team and collaborating with leadership to optimize store performance.

You will oversee divisions like Visual Merchandising, Operations, HR, and Service & Selling, ensuring accountability and a best-in-class customer experience. Scheduling flexibility is required.