Retail Assistant Manager — Lead with Heart, Bonus Potential

Goodwill Central Texas; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Benefits

Generous PTO

Paid Parental Leave

Career Growth

Wellness Support

Recognition Programs

Inclusive Culture

Job summary

Goodwill Central Texas in Austin is seeking an enthusiastic Assistant Store Manager for Wolf Crossing to lead our retail team and deliver an exceptional donor and customer experience.

You'll partner with the Retail General Manager, supervise staff, manage scheduling, inventory, and cash handling, and step in during GM absence. There is a $750 bonus after 30 days and a quarterly bonus of up to 12.5% based on performance. Weekend and holiday availability is a must.

Qualifications

• High School diploma or equivalent required; college experience a plus.
• 5+ years in retail; 2+ years in a supervisory role.
• Strong organizational, scheduling, and communication skills.
• Customer-first attitude and team-focused mindset.
• Ability to lift up to 35 lbs and stay active.

Responsibilities

• Lead store operations, staffing, merchandising, and customer service.
• Supervise and mentor staff across retail, donation, and production.
• Manage scheduling, inventory control, cash handling, and opening/closing.
• Assist donors, sort inventory, and serve customers on the floor.
• Drive store productivity while maintaining safety, cleanliness, and compliance.
• Take the lead on store operations in GM's absence.

Skills

Organizational skills

Scheduling

Communication skills

Customer focus

Team leadership

Physical ability

Education

High School Diploma or equivalent

College experience preferred

Job description

Goodwill Central Texas in Austin is seeking an enthusiastic Assistant Store Manager for Wolf Crossing to lead our retail team and deliver an exceptional donor and customer experience.

You'll partner with the Retail General Manager, supervise staff, manage scheduling, inventory, and cash handling, and step in during GM absence. There is a $750 bonus after 30 days and a quarterly bonus of up to 12.5% based on performance. Weekend and holiday availability is a must.