Retail Assistant Manager: Lead, Train & Delight Customers

FashionUnited; Merrimack (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay & bonus

60% discount on branded products

Discounts on entertainment, travel, &

401(k) with company matching

Medical, dental, vision & life ins.

Job summary

J.Crew Group (JCG) is hiring for an Assistant Manager at our Merrimack, New Hampshire location. You’ll lead with heart, coach the sales team, and partner with Store Director to drive profitability while delivering the brand's signature service.

Join a team that values fashion, community, and collaboration, with scheduling flexibility, growth opportunities, and a generous benefits package. The role emphasizes in-store leadership, operations, and customer connection.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion for brand, customers, and teams.
• Up-to-date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds (18 kilos).

Responsibilities

• Support leadership to impact profitability through brand connections and customer service.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Foster a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead fit sessions to boost product knowledge and customer connection.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Customer service

Team leadership

Flexibility

Job description

J.Crew Group (JCG) is hiring for an Assistant Manager at our Merrimack, New Hampshire location. You’ll lead with heart, coach the sales team, and partner with Store Director to drive profitability while delivering the brand's signature service.

Join a team that values fashion, community, and collaboration, with scheduling flexibility, growth opportunities, and a generous benefits package. The role emphasizes in-store leadership, operations, and customer connection.