Assistant Store Manager - Fashion Retail & Team Leadership

Madewell; Edina (MN); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Part-Time

Full-Time

Up to 60% discount on branded product

Bonus programs

401(k) matching donations

Medical and Prescription coverage

Job summary

Madewell is seeking an Assistant Manager who drives profitability through genuine customer connections, brand loyalty, and community engagement. You will provide feedback and coaching to the sales team to maximize performance and collaborate with leadership to adapt strategies for business success and ensure smooth operational support as needed.

You will manage store operations, recruit and train, ensure best-in-class service, lead product knowledge sessions, and engage the community with

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift, carry and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Fashion trends

Job description

Madewell is seeking an Assistant Manager who drives profitability through genuine customer connections, brand loyalty, and community engagement. You will provide feedback and coaching to the sales team to maximize performance and collaborate with leadership to adapt strategies for business success and ensure smooth operational support as needed.

You will manage store operations, recruit and train, ensure best-in-class service, lead product knowledge sessions, and engage the community with