Retail Assistant Manager — Lead Teams & Drive Style

J.Crew; Framingham (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

60% employee discount on branded goods

401(k) plan with company matching

Medical, dental, prescription, vision,

Life insurance

Paid time off and holidays

Discounts on entertainment, travel, &

Mobile technology discounts

Job summary

J.Crew in Framingham, MA is seeking an Assistant Manager to lead a team, drive profitability through strong customer connections and brand loyalty, and deliver smooth daily operations.

You’ll coach sales associates, oversee training, partner with senior leadership, and help create a collaborative, high-energy store environment while delivering best-in-class service and hitting performance goals.

Qualifications

• 1-2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer focus

Team leadership

Flexible scheduling

Problem solving

Job description

J.Crew in Framingham, MA is seeking an Assistant Manager to lead a team, drive profitability through strong customer connections and brand loyalty, and deliver smooth daily operations.

You’ll coach sales associates, oversee training, partner with senior leadership, and help create a collaborative, high-energy store environment while delivering best-in-class service and hitting performance goals.