Retail Assistant Manager — Drive Sales & Style

jcrew; West Palm Beach (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Discounts up to 60%

401(k) plan

Medical coverage

Paid time off including holidays

Dental, vision, life insurance

Entertainment discounts

Job summary

J.Crew Group is seeking an Assistant Manager to join its leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement.

You’ll coach the sales team, provide feedback, and collaborate with other leaders to adapt strategies and ensure smooth operations. You will help manage store operations across divisions, participate in recruiting and training, and foster a collaborative work environment.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Job description

J.Crew Group is seeking an Assistant Manager to join its leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong community engagement.

You’ll coach the sales team, provide feedback, and collaborate with other leaders to adapt strategies and ensure smooth operations. You will help manage store operations across divisions, participate in recruiting and training, and foster a collaborative work environment.