Retail Assistant Manager - Lead Teams, Drive Impact

Evergreen Goodwill of Northwest Washington; Seattle (WA); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Health plan (medical, dental, vision)

Employer-paid life insurance

AD&D coverage

Flexible Spending Accounts

Retirement plan (401(k)/ROTH)

Paid vacation and holidays

Employee discounts

Career advancement opportunities

Paid job training

Job summary

Evergreen Goodwill of Northwest Washington is hiring a Retail Assistant Manager in Seattle to lead the retail, production and material handling teams. You’ll partner with the store manager to drive goals, mentor staff, and maintain excellent customer service while ensuring financial targets are met.

The role requires 3+ years retail leadership, strong budget awareness, and a passion for DEI. FLSA: Salaried non-exempt; salary $60,000–$67,000 with DOE.

Qualifications

• High school diploma or equivalent.
• 3+ years retail leadership experience.
• 2+ years leading a sales team in a retail or service environment.
• Experience leading a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Skilled understanding of budget metrics, P&L; min 1 year.

Responsibilities

• Understand operational metrics; implement plans to achieve goals.
• Discuss the operations and results of the business with fluidity and knowledge.
• Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goods.
• Assure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortment.
• Inspire and actively engage in excellent customer service; both internal and external.
• Develop strong working relationships throughout the enterprise; partner effectively.
• Attract, hire, develop, inspire and retain top talent.
• Champion diversity, equity and inclusion; promote the talent and voices of all people.
• Ensure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising.

Skills

Retail leadership

Customer service

Budget / P&L

Team development

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Job description

Evergreen Goodwill of Northwest Washington is hiring a Retail Assistant Manager in Seattle to lead the retail, production and material handling teams. You’ll partner with the store manager to drive goals, mentor staff, and maintain excellent customer service while ensuring financial targets are met.

The role requires 3+ years retail leadership, strong budget awareness, and a passion for DEI. FLSA: Salaried non-exempt; salary $60,000–$67,000 with DOE.