Retail Assistant Manager — Lead Teams & Drive Community

J.Crew Factory; Kittery (ME); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid Time Off (PTO) and holidays

Competitive base pay and bonus

Discounts on entertainment, travel, &.

Job summary

J.Crew Factory in United States (Maine) seeks an Assistant Manager to drive profitability through genuine customer connections and strong community engagement. You’ll coach the sales team and collaborate with the leadership team to align strategies and ensure smooth operational support.

You’ll support recruiting, training, and development, manage store operations, and strive to exceed goals while delivering exceptional customer service. Join a collaborative, customer-focused store team.

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers and teams.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Support Store Director to impact results and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology.
• Assist Store Director with recruiting, training and development.
• Partner to create a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead fit sessions to boost product knowledge and customer connection.
• Engage the community and build loyalty via events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Customer service

Leadership

Team collaboration

POS systems

Tools

POS systems

Job description

J.Crew Factory in United States (Maine) seeks an Assistant Manager to drive profitability through genuine customer connections and strong community engagement. You’ll coach the sales team and collaborate with the leadership team to align strategies and ensure smooth operational support.

You’ll support recruiting, training, and development, manage store operations, and strive to exceed goals while delivering exceptional customer service. Join a collaborative, customer-focused store team.