Retail Assistant Manager - Lead Teams & Build Brand Loyalty

F J Crew Building Contractors Ltd; Warrington Township (Bucks County); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% employee discount on branded goods

Job summary

J.Crew Group (JCG) in the United States is seeking an Assistant Manager to lead with the store director, driving profitability through customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to adapt strategies and ensure smooth operational support.

The role requires 1–2 years of retail management experience, a passion for fashion trends, teamwork, and flexibility to work nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Teamwork

Problem-solving

Flexibility

Scheduling availability

Job description

J.Crew Group (JCG) in the United States is seeking an Assistant Manager to lead with the store director, driving profitability through customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to adapt strategies and ensure smooth operational support.

The role requires 1–2 years of retail management experience, a passion for fashion trends, teamwork, and flexibility to work nights, weekends, and holidays.