Retail Assistant Manager — Lead Team, Merch & Service

J.Crew Factory; Palm Harbor (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

401(k) matching

Medical insurance

Paid time off and holidays

Discounts on travel, fitness, and tech

Job summary

J.Crew Factory in Palm Harbor, FL is seeking an Assistant Manager to lead and develop the sales team, drive profitability, and maintain brand standards on the shop floor.

You will partner with leadership to execute store strategies, coach associates, and ensure smooth operations. The role requires adaptability, strong customer service, and flexible scheduling including evenings and weekends.

Qualifications

• 1–2 years of retail management experience is required or similar scope.
• Ability to lead a team, coach associates and drive store performance.
• Strong customer service mindset and brand loyalty focus.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Support the Store Director and ASM to impact profitability and brand execution.
• Own designated areas such as Visual Merchandising or Operations.
• Manage store operations, systems and tech with accountability.
• Assist with recruiting, training and development when needed.
• Foster collaboration and a positive working environment for all associates.
• Ensure the team delivers best-in-class customer service and hits goals.
• Lead product knowledge sessions to boost authentic customer connections.
• Engage the community through events to build loyalty.

Skills

Retail management

Leadership

Customer service

Team collaboration

Brand awareness

Tools

POS systems

Job description

J.Crew Factory in Palm Harbor, FL is seeking an Assistant Manager to lead and develop the sales team, drive profitability, and maintain brand standards on the shop floor.

You will partner with leadership to execute store strategies, coach associates, and ensure smooth operations. The role requires adaptability, strong customer service, and flexible scheduling including evenings and weekends.