Retail Assistant Manager: Lead, Coach & Drive Sales

J.Crew Factory; Estero (FL); On-site; USD 24,452 - 30,720; Full time

Benefits offered by this job

Competitive pay

Employee discount 60%

Medical benefits

401(k) matching

Paid time off

Lifestyle discounts

Job summary

J.Crew Factory in Estero, FL is seeking an Assistant Manager to lead the sales floor and drive profitability through customer connections and brand strengths. You’ll coach the sales team, support Store Director, and ensure smooth operations with a focus on service and selling standards.

You have 1–2 years of retail management experience, are passionate about the brand, and can work nights, weekends, and holidays. You’ll help build community through events and team collaboration.

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers and teams.
• Able to work nights, weekends and holidays.
• Strong problem-solving and communication skills.

Responsibilities

• Support Store Director to impact results with a focus on brand profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development when needed.
• Collaborate with leadership to foster a collaborative environment for associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead product knowledge sessions to elevate customer connections.
• Engage the community and build loyalty through events.
• Step into multiple roles on the sales floor if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Job description

J.Crew Factory in Estero, FL is seeking an Assistant Manager to lead the sales floor and drive profitability through customer connections and brand strengths. You’ll coach the sales team, support Store Director, and ensure smooth operations with a focus on service and selling standards.

You have 1–2 years of retail management experience, are passionate about the brand, and can work nights, weekends, and holidays. You’ll help build community through events and team collaboration.