Retail Assistant Manager: Lead Team, Elevate Service

F J Crew Building Contractors Ltd; McLean (VA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Discounts up to 60%

401(k) plan

Medical insurance

Paid time off

Bonus programs

Job summary

J.Crew Group (JCG) in McLean, VA is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and partner with leaders to implement strategies for successful operations.

The role emphasizes managing divisions, recruiting and training, and delivering best-in-class service while fostering a collaborative store culture and empowering associates.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer connection

Team leadership

Flexibility

Job description

J.Crew Group (JCG) in McLean, VA is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and partner with leaders to implement strategies for successful operations.

The role emphasizes managing divisions, recruiting and training, and delivering best-in-class service while fostering a collaborative store culture and empowering associates.