Retail Assistant Manager: Lead Team, Elevate Service Style

F J Crew Building Contractors Ltd; Seattle (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

60% discount on branded products (J. C

60% discount on branded product from J

Entertainment, travel, fitness, and手机折

401(k) plan with company matching

Medical and Prescription coverage

Job summary

J.Crew Group (JCG) in Seattle is seeking an Assistant Manager to join the leadership team, driving profitability through genuine customer connections and strong community engagement. You will coach the sales team and align with senior leaders to adapt strategies for business success and ensure smooth operational support.

You will guide the team to exceed goals, deliver best-in-class service, and foster collaboration across divisions.

Qualifications

• 1-2 years of retail management experience with a similar scope.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer connections

Brand loyalty

Team leadership

Scheduling flexibility

Problem solving

Communication

Job description

J.Crew Group (JCG) in Seattle is seeking an Assistant Manager to join the leadership team, driving profitability through genuine customer connections and strong community engagement. You will coach the sales team and align with senior leaders to adapt strategies for business success and ensure smooth operational support.

You will guide the team to exceed goals, deliver best-in-class service, and foster collaboration across divisions.