Retail Assistant Manager: Lead Team & Elevate Experience

LOFT; Springfield Township (Delaware County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and growth

Community impact through philanthropic

Job summary

LOFT in Springfield, PA is seeking an Assistant Manager to elevate the customer experience and nurture a positive store culture. You’ll lead on the sales floor, coach associates, and collaborate with the Store Manager to recruit, hire, and develop talent.

You will use technology to provide seamless omnichannel experiences, drive operations, and deliver strong results while fostering an inclusive environment and delivering outstanding service.

Qualifications

• 1+ year retail management experience preferred.
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Customer focus

Leadership

Hospitality mindset

Tech proficiency

POS system

Tools

POS system

Job description

LOFT in Springfield, PA is seeking an Assistant Manager to elevate the customer experience and nurture a positive store culture. You’ll lead on the sales floor, coach associates, and collaborate with the Store Manager to recruit, hire, and develop talent.

You will use technology to provide seamless omnichannel experiences, drive operations, and deliver strong results while fostering an inclusive environment and delivering outstanding service.