Retail Store Leader: Elevate Customer Experience & Team

LOFT; Arcadia (CA); On-site; USD 28,929 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

LOFT in Arcadia, CA is seeking an Assistant Manager to support the customer experience and help shape a strong store culture. As a store leader, you will nurture relationships with customers and associates on the sales floor.

You'll model the brand's behaviors, coach teammates, and ensure an inclusive environment. The role partners with the Store Manager to recruit, hire, and develop talent, while driving operational excellence.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Tech-savvy with ability to operate a POS system.

Responsibilities

• Support the customer experience and shape a strong store culture.
• Lead on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Assist the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Customer service

Leadership

Communication

Hospitality mindset

Tools

POS systems

Job description

LOFT in Arcadia, CA is seeking an Assistant Manager to support the customer experience and help shape a strong store culture. As a store leader, you will nurture relationships with customers and associates on the sales floor.

You'll model the brand's behaviors, coach teammates, and ensure an inclusive environment. The role partners with the Store Manager to recruit, hire, and develop talent, while driving operational excellence.