Retail Assistant Manager: Lead Team, Drive Profit & Loyalty

Madewell; River (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product from J

60% discount on branded product from J

Entertainment, travel, fitness, and VT

401(k) plan with company matching

Medical and Prescription coverage

Job summary

Madewell is seeking an Assistant Manager to join the leadership team, driving profitability through genuine customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to align strategies and ensure smooth operations.

Responsibilities include managing divisions, recruiting and training, and continuously delivering best-in-class service while engaging with the community and events to strengthen ties with customers.

Qualifications

• 1–2 years retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Innovate and champion new ideas while navigating uncertainty.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Visual merchandising

Job description

Madewell is seeking an Assistant Manager to join the leadership team, driving profitability through genuine customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to align strategies and ensure smooth operations.

Responsibilities include managing divisions, recruiting and training, and continuously delivering best-in-class service while engaging with the community and events to strengthen ties with customers.