Retail Assistant Manager: Lead Team, Drive Profit

J.Crew Factory; Pennsylvania; On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Discounts

Paid time off

401k

Medical & vision insurance

Dental

Job summary

J.Crew Factory in North Wales, PA is seeking an Assistant Manager to lead a team and drive profitability through customer connections and brand loyalty. You’ll coach the sales team and support store operations while collaborating with the leadership team to execute store strategies.

You will handle staffing, training, visual merchandising, and service standards, with flexibility for scheduling including nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Job description

J.Crew Factory in North Wales, PA is seeking an Assistant Manager to lead a team and drive profitability through customer connections and brand loyalty. You’ll coach the sales team and support store operations while collaborating with the leadership team to execute store strategies.

You will handle staffing, training, visual merchandising, and service standards, with flexibility for scheduling including nights, weekends, and holidays.