Retail Assistant Manager - Lead Team & Customer Experience

Lids; Albuquerque (NM); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Retirement plan

Employee discount and perks

Career development

Résumé du poste

Lids Sports Group is seeking an Assistant Store Manager to lead day-to-day operations and inspire a team in Albuquerque. You will coach staff, manage scheduling, and ensure exceptional customer service while meeting sales goals.

You’ll reinforce visual merchandising standards, uphold store policies, and oversee cash handling, inventory accuracy, and open/close procedures to deliver a superior shopping experience for fans and customers.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal communication and team leadership.
• Ability to operate independently when Store Manager is absent.

Responsabilités

• Lead selling strategy to achieve KPIs and deliver customer service.
• Resolve customer feedback in the moment and address issues.
• Promote Lids membership programs and in-store offers.
• Maintain visual guidelines, store cleanliness, and professional appearance.
• Open/close procedures and daily cash handling.

Connaissances

Sales results focus

Interpersonal skills

Independent work

Outils

POS system

Description du poste

Lids Sports Group is seeking an Assistant Store Manager to lead day-to-day operations and inspire a team in Albuquerque. You will coach staff, manage scheduling, and ensure exceptional customer service while meeting sales goals.

You’ll reinforce visual merchandising standards, uphold store policies, and oversee cash handling, inventory accuracy, and open/close procedures to deliver a superior shopping experience for fans and customers.