Retail Assistant Manager: Lead Team + Commission

FirstCash, Inc.; Florida; Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay + commission up

Store Performance Bonus

Earned Wage Access after day 2

Employee discounts starting day one

Vacation & Sick/Personal time

401(k) auto-enrollment after 6 months

Tuition Reimbursement opportunities

Descripción de la vacante

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Florida to help lead our team. You will support daily operations, coach staff, and drive customer service and store profitability while handling merchandise across jewelry, electronics, tools, and more.

You'll partner with the Store Manager to develop people, deliver outstanding service, and meet performance goals in a fast-paced retail environment with competitive pay and bonus opportunities.

Formación

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (jewelry, electronics, tools, and more).
• Bilingual applicants encouraged to apply.
• Willingness to assist customers or retrieve merchandise from exterior areas.

Responsabilidades

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Conocimientos

Leadership

Coaching

Customer Service

Team Development

Communication

Retail Operations

Merchandising

Educación

High School Diploma or GED

Descripción del empleo

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Florida to help lead our team. You will support daily operations, coach staff, and drive customer service and store profitability while handling merchandise across jewelry, electronics, tools, and more.

You'll partner with the Store Manager to develop people, deliver outstanding service, and meet performance goals in a fast-paced retail environment with competitive pay and bonus opportunities.