Retail Assistant Manager: Lead Store Ops & Service

Hassan & Sons Inc; Salinas (CA); On-site; USD 26,000 - 27,000; Full time

Job summary

Hassan & Sons Inc. in Salinas, CA is seeking an Assistant Manager to support the Store Manager in daily operations. This role involves overseeing shift coverage, processing approved price changes, handling customer concerns, and ensuring compliance with labor laws.

Ideal candidates will have prior retail or management experience, strong communication skills, and the ability to manage multiple tasks simultaneously while promoting a safe work environment. Ability to work various shifts is required.

Qualifications

• Retail or management experience preferred.
• Ability to reconcile shift reports and understand their purpose.
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Ability to identify issues and make the necessary corrections effectively.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints
• Demonstrate competent knowledge of Point of Sale and back office systems
• Resolve customer issues in a friendly and professional manner
• Assign and inspect shift duties and responsibilities
• Understand and apply federal, state, and local labor laws as they apply to retail operations
• Assist with promoting a strong safety culture by helping to ensure safety rules and regulations are being followed
• Demonstrate strong ability to manage multiple tasks at one time
• Interact professionally with all team members
• Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues.
• Perform other duties as assigned

Skills

Data analysis

Attention to detail

Communication

Leadership

Problem solving

Critical thinking

Tools

POS systems

Job description

Hassan & Sons Inc. in Salinas, CA is seeking an Assistant Manager to support the Store Manager in daily operations. This role involves overseeing shift coverage, processing approved price changes, handling customer concerns, and ensuring compliance with labor laws.

Ideal candidates will have prior retail or management experience, strong communication skills, and the ability to manage multiple tasks simultaneously while promoting a safe work environment. Ability to work various shifts is required.