Retail Assistant Manager: Lead Operations & Customer Care

Hassan & Sons Inc; Elk Grove (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hassan & Sons Inc. in Elk Grove, CA is seeking an Assistant Manager to support the Store Manager in day-to-day operations. You will handle daily paperwork, price changes, and customer concerns while ensuring compliance with labor laws and safety standards.

The role requires strong communication, data analysis, and multitasking abilities, with experience in retail management and leadership. Candidates must be flexible for various shifts and be prepared to work on-site with the team.

Qualifications

• Prior Retail or Management experience preferred.
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints
• Demonstrate competent knowledge of Point of Sale and back office systems
• Resolve customer issues in a friendly and professional manner
• Assign and inspect shift duties and responsibilities
• Understand and apply federal, state, and local labor laws as they apply to retail operations
• Assist with promoting a strong safety culture by helping to ensure safety rules and regulations are being followed
• Demonstrate strong ability to manage multiple tasks at one time
• Interact professionally with all team members
• Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues.
• Perform other duties as assigned

Skills

Data analysis

Attention to detail

Communication

Interpersonal skills

Leadership

Problem solving

Education

Prior Retail/Management experience preferred

Job description

Hassan & Sons Inc. in Elk Grove, CA is seeking an Assistant Manager to support the Store Manager in day-to-day operations. You will handle daily paperwork, price changes, and customer concerns while ensuring compliance with labor laws and safety standards.

The role requires strong communication, data analysis, and multitasking abilities, with experience in retail management and leadership. Candidates must be flexible for various shifts and be prepared to work on-site with the team.