Retail Assistant Manager: Operations & Customer Experience

Hassan & Sons Inc; Seaside (CA); On-site; USD 58,000 - 72,000; Full time

Job summary

Hassan & Sons Inc. in Seaside, CA seeks an Assistant Manager to support the Store Manager in daily operations and guest service.

The role requires leadership, strong communication, and the ability to manage multiple tasks across shifts. Responsibilities include supervising staff in the manager's absence, handling daily paperwork, price changes, and safety compliance while maintaining excellent customer service and store performance.

Qualifications

• Experience analyzing data and turning insights into actions.
• Extremely detail oriented with accuracy in paperwork and records.
• Excellent oral and written communication with customers and team.
• Proven leadership capabilities and ability to guide a team.
• Strong problem solving and troubleshooting skills.
• Demonstrated critical thinking in dynamic store environments.

Responsibilities

• Perform duties of Store Manager in their absence.
• Submit daily paperwork and approved orders.
• Create maintenance tickets and address scheduling issues.
• Handle customer concerns or complaints professionally.
• Manage shift duties and inspect team performance.
• Ensure compliance with labor laws and safety regulations.

Skills

Data analysis

Attention to detail

Communication

Leadership

Problem solving

Critical thinking

Education

Retail management experience preferred

Job description

Hassan & Sons Inc. in Seaside, CA seeks an Assistant Manager to support the Store Manager in daily operations and guest service.

The role requires leadership, strong communication, and the ability to manage multiple tasks across shifts. Responsibilities include supervising staff in the manager's absence, handling daily paperwork, price changes, and safety compliance while maintaining excellent customer service and store performance.