Retail Assistant Manager — Ops & Customer Experience

Hassan & Sons Inc; Arcata (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Hassan & Sons Inc in Arcata, CA is seeking an Assistant Manager to support the Store Manager with daily store operations, paperwork submission, approved orders, and pricing changes. The role requires strong communication, data handling, and a proactive approach to customer service.

You will help assign shifts, monitor safety rules, handle employee performance considerations, and assist with maintaining a productive, compliant retail environment.

Qualifications

• Experience in retail or management preferred.
• Strong verbal and written communication skills.
• Ability to organize and prioritize tasks with follow-through.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Perform select duties of the Store Manager in their absence, including daily paperwork and approved orders.
• Demonstrate competent knowledge of POS and back office systems.
• Resolve customer issues in a friendly and professional manner.
• Assign and inspect shift duties and responsibilities.
• Understand and apply labor laws as they apply to retail operations.
• Promote a strong safety culture by following rules and regulations.
• Manage multiple tasks simultaneously and interact professionally with team members.
• Provide recommendations on employee performance and disciplinary issues.

Skills

Data analysis

Attention to detail

Communication

Leadership

Problem solving

Critical thinking

Job description

Hassan & Sons Inc in Arcata, CA is seeking an Assistant Manager to support the Store Manager with daily store operations, paperwork submission, approved orders, and pricing changes. The role requires strong communication, data handling, and a proactive approach to customer service.

You will help assign shifts, monitor safety rules, handle employee performance considerations, and assist with maintaining a productive, compliant retail environment.