Retail Assistant Manager — Lead Store Ops & Service

Hibbett, Inc.; Dothan (AL); On-site; USD 17,000 - 24,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in Fairfield, AL. You will support the Store Manager in daily operations, merchandising, scheduling, and inventory control while ensuring excellent customer service.

The role requires 1–3 years in retail, strong communication, and leadership skills. You will oversee staff in the Store Manager’s absence and help drive store profitability while adhering to company policies.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Self-starter

Attention to detail

Fast-paced environment

Job description

Hibbett I City Gear is seeking an Assistant Manager in Fairfield, AL. You will support the Store Manager in daily operations, merchandising, scheduling, and inventory control while ensuring excellent customer service.

The role requires 1–3 years in retail, strong communication, and leadership skills. You will oversee staff in the Store Manager’s absence and help drive store profitability while adhering to company policies.